What your role will be at IW
The customer can count on you to translate their challenges into a smoothly working solution, built in Office 365, or as a private cloud or on-premises solution, should their guidelines dictate this.
Your colleagues look up to you because of your broad insight into the technological aspects of the Office 365 suite of internet services and the way that you can integrate them with other IT solutions.
As the one responsible for the delivery of the solution to the customer, as well as maintaining the business relationship with the customer and any other involved parties, both the customers and your colleagues consider you as their trusted advisor for anything Office 365 or SharePoint related.
What you have to offer
As a facilitator, you have organised workshops with customers to determine the strategic impact of the solution and to clearly define the functional requirements. Afterwards you use all this input to build an information and/or technical architecture that will make the goals of your customer a reality.
You have multiple years of experience performing in this role and you can proudly provide examples and explain how you contributed to the application architecture.
You stay on top of all new possibilities, standards and best practices concerning Office 365 and Azure solutions. At the moment you are conceptually up to speed with PowerShell, TypeScript, REST API's, React, Angular, SharePoint CSOM, Azure Functions, Azure Storage, Azure Automation, Azure AD, LogicApps, WebJobs, Power Apps and Power Automate, Security principles (Content classification, encryption, authentication etc) and you know when to include these technologies in your solutions.
Your talents and skills
- An accumulated technical background and deep rooted interest in the inner workings of the components that you use
- A natural gift for coordination and a high sense of responsibility
- Strong communication skills and a high emphatic ability
- You fit well in any group and you are quickly accepted as a trusted team member
- You are a born mentor who easily can provide a clear and simple explanation as well as a deep and substantiated insight on the technical components you use
- You have a very structured and quality driven way of working
- You work independently and can handle the freedom that comes with taking ownership of your engagement
What IW represents to its customers
IW was founded in 2004 and, since 2007, has specialised in Microsoft SharePoint technologies, and by extension, the Office 365 suite. In 2013 we joined the Cronos Group.
Through our experience and knowledge, we help our customers to apply those elements of the Office 365 and SharePoint environment that are most relevant to them, with the purpose of supporting them in the execution of complex business and productivity tasks and to optimise their way of working.
At the moment of posting this job opening, our team consists of 27 experts who have experience in:
- Functional support
- Information analysis
- Graphical design and optimised user experience
- Community management
- Project management
- IT infrastructure
- Migrations between cloud and on-premise environments
- Technical support, health monitoring and maintenance
A competitive salary package with extra-legal benefits, including an above-average company car, top-of-the-line laptop, smartphone with mobile subscription, group and hospital insurance and additional benefits from the Cronos Group.
Having a healthy balance between the hard work needed to bring our customers the quality that they expect, and maintaining mental resilience, is key in ensuring that we keep going strong and feeling rewarded. At IW we frequently (monthly) organise team activities and non-technical training to help you better understand how you work, what motivates you and how you are supported and appreciated by the team.
The company facilitates Spotify and Netflix subscriptions for our team members to help them focus during the work hours using music, and to de-stress and share interests after hours about series, documentaries and movies.
We offer you a pleasant environment where openness and transparent communication are key. You get the possibility to share your vision and strategy to make IW even stronger as a company. You will be coached to grow at the pace that you are most comfortable with, and are stimulated both by your ambitions as well as the achievements of the team and our company.
We promote flexibility related to mobility and offer as much support as possible with flexible working hours, use of public transport, remote working, all in accordance with personal and customer needs. Should you want to work together with your colleagues, we currently provide office space in Kontich, Harelbeke and Herentals.